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PARTNER CONTRACTOR POLICY

SMARTHOMETIME.COM


PARTNER CONTRACTOR POLICY


Last Updated: July 2026


1. PURPOSE


SmartHomeTime.com operates as both a service provider and a platform connecting customers with qualified electrical contractors, smart home specialists, solar installers, EV charger installers, and other technical service providers.


This Policy explains how projects may be assigned to partner companies and independent contractors.


2. ASSIGNMENT OF PROJECTS


SmartHomeTime reserves the right to:


• Perform services directly

• Assign projects to approved contractors

• Refer projects to specialist partner companies

• Engage subcontractors where appropriate


Assignment decisions are based on location, availability, expertise, project scope, and technical requirements.


3. APPROVED PARTNERS


Partner companies may include:


• Electrical contractors

• Smart home specialists

• KNX integrators

• Solar installation companies

• EV charger installers

• Inspection and testing specialists


4. RESPONSIBILITY FOR WORK


Where work is carried out by a partner contractor:


• The contractor shall be responsible for the execution of the work.

• The contractor shall maintain required licences and certifications.

• The contractor shall comply with applicable regulations and standards.

• The contractor shall maintain appropriate insurance coverage.


5. CUSTOMER INFORMATION


Information necessary for providing quotations, site visits, scheduling, project management, and service delivery may be shared with approved contractors.


6. CONTRACTOR LIABILITY


Each contractor remains independently responsible for:


• Workmanship

• Safety compliance

• Insurance obligations

• Legal compliance

• Site activities


7. QUALITY STANDARDS


SmartHomeTime aims to work only with contractors who meet professional standards and industry requirements.


8. CUSTOMER COMMUNICATION


Customers may communicate directly with assigned contractors where necessary for project delivery.


9. POLICY CHANGES


SmartHomeTime reserves the right to amend this Policy at any time.